FBISE, NCP & NBF-aligned resources for Classes 9–12
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Computer Chapter 1 : Topic 3.7
Network Troubleshooting
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A student notices that web pages load extremely slowly during peak hours even though the connection is working; what is the most likely network problem?
Reasoning: Network congestion occurs when too many users share bandwidth, reducing speed during peak usage times.
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When a computer shows “connected to Wi-Fi but no internet access,” which issue is most likely responsible in a typical home network setup?
Reasoning: The router may be connected locally but not receiving internet from the service provider.
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A user experiences frequent disconnections and unstable internet when using Wi-Fi far away from the router; what is the main cause?
Reasoning: Distance from the router reduces signal strength, causing unstable connectivity.
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A network administrator detects that two devices on the same network cannot access resources due to connectivity conflicts; what is the most likely issue?
Reasoning: IP conflict occurs when two devices are assigned the same IP address.
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Users report that websites are not opening, but local network file sharing works correctly; what is the most probable cause of the problem?
Reasoning: DNS issues prevent domain names from resolving while local network remains functional.
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A computer shows very high ping values while gaming online, causing noticeable delay between actions and responses; what network issue does this indicate?
Reasoning: High latency causes delays in communication between client and server.
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A wired network suddenly stops working after physical rearrangement of office furniture, despite devices being powered on; what is the most likely cause?
Reasoning: Physical disturbance often damages or loosens network cables.
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Internet speed drops significantly when multiple devices start streaming videos simultaneously on the same router connection; what is the best explanation?
Reasoning: Multiple high-bandwidth activities exhaust available network bandwidth.
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A network printer is not responding even though it appears connected to the same network as the computer sending print jobs; what could be the issue?
Reasoning: Incorrect drivers or configuration can prevent communication with the printer.
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A student notices frequent packet loss during video calls, resulting in choppy audio and frozen video frames; what is the main network problem?
Reasoning: Packet loss is usually caused by unstable or poor-quality network connections.
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A system administrator finds that users cannot access a specific website while all other sites load normally without issue; what is the most likely cause?
Reasoning: If only one website fails, the issue is likely with that server or its accessibility.
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A network becomes extremely slow after malware infection spreads across multiple computers; what is the primary reason for this slowdown?
Reasoning: Malware often uses bandwidth and system resources, slowing the network.
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A user configures a router incorrectly and no devices can access the internet even though Wi-Fi shows as connected; what type of problem is this?
Reasoning: Incorrect router settings can block internet access despite local connectivity.
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A student experiences random delays and inconsistent response times during online gaming sessions even when download speed appears normal; what issue does this suggest?
Reasoning: Jitter refers to variation in packet arrival times causing inconsistent performance.
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Users complain that they cannot connect to the network at all, and the router shows no active signal lights after a power outage; what is the most likely cause?
Reasoning: Power outage may damage or disable router functionality.
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A computer connects to Wi-Fi but fails to obtain a valid IP address automatically from the network; what is the likely problem?
Reasoning: DHCP assigns IP addresses automatically; failure prevents proper network access.
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A user notices that network performance improves significantly after restarting the router and modem; what is the most probable explanation?
Reasoning: Restarting clears temporary faults and refreshes network connections.
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A wired LAN connection works intermittently, especially when the cable is slightly moved or bent; what is the most likely technical issue?
Reasoning: Intermittent connectivity usually indicates damaged or loosely connected cables.
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